Complaints & Grievance Procedure – Welfare Issue
All complaints or grievance relating to Child Protection or Welfare issues should in the first instance be reported to the Club Welfare Officer:
Diss & Harleston – Sam Brotherhood, email email@example.com
Hewett – Tracey Marsh, email firstname.lastname@example.org
The Welfare officer will then look into the complaint, in accordance with the NSPCA/ BGA Child Protection Procedures, and make a note of the outcome.
The Welfare Officer may report to the Club Committee that a complaint has been made but may not disclose the nature of the complaint or the names of the people involved.
Should the complainant not be satisfied with the response from the Clubs Welfare Officer they can take the complaint to:
The County Welfare Officer – Karly Good 07711903611
The Regional Welfare Officer – Avril Spriggs 01268 454571
British Gymnastics Ethics & Welfare department – 0845 1297129 option 6.
This is to confirm that Spring Gymnastics Club has adopted the British Gymnastics Health, Safety and Welfare Policy 2005.